Privacy Policy
Privacy Policy
Effective Date: December 4, 2024
Last Updated: December 4, 2024
Introduction
At Eastwood Global Online School, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information. We are committed to complying with global privacy standards, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws. By accessing our website and services, you agree to the terms of this policy.
For any privacy-related questions, please contact us at admissions@eastwood.global
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
• Name, date of birth, email address, phone number, and mailing address.
• Academic records, transcripts, and application materials.
• Payment details for tuition and fees.
Technical Information
When you interact with our website, we automatically collect:
• IP addresses, browser types, and device information.
• Cookies and usage data for analytics and performance improvement.
Communication Records
We retain correspondence, including emails, chat records, and inquiries submitted through contact forms.
2. How We Use Your Information
We use the data we collect to:
• Process applications and manage enrollment.
• Deliver educational services and support student learning.
• Communicate updates, newsletters, and promotional offers (with your consent).
• Conduct website analytics to enhance user experience.
• Comply with legal obligations.
3. Legal Basis for Data Collection (GDPR Compliance)
For users in the European Economic Area (EEA), we process data based on:
• Consent: When you explicitly agree (e.g., for newsletters).
• Contractual Necessity: For services like admissions and enrollment.
• Legitimate Interests: For operational improvements and fraud prevention.
• Legal Obligations: To meet regulatory requirements.
4. Sharing Your Information
We may share your personal information in the following cases:
• Service Providers: With trusted partners like payment processors and learning platforms.
• Legal Requirements: To comply with laws, court orders, or regulatory authorities.
• Business Transfers: In cases of mergers or acquisitions, your data may be transferred.
We do not sell your personal data.
5. International Data Transfers
As a global online school based in Switzerland, your data may be transferred across borders. We ensure compliance with privacy laws, such as GDPR’s Standard Contractual Clauses (SCCs), for secure data transfers.
6. Data Retention
We retain your data only as long as necessary for its intended purpose:
• Academic records are kept for compliance and continuity.
• Marketing data is retained until you withdraw consent.
7. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience.
Types of Cookies We Use
• Essential Cookies: For core website functionality.
• Analytics Cookies: To analyze website traffic (e.g., Google Analytics).
• Marketing Cookies: For personalized advertising and promotional campaigns.
Managing Cookies:
You can disable cookies in your browser settings, though this may affect website performance.
8. Your Rights
Under GDPR (EEA):
• Access, correct, or delete your personal data.
• Transfer data to another service (portability).
• Object to data processing for specific purposes.
• Withdraw consent for marketing communications.
Under CCPA (California Residents):
• Request details on data collection and usage.
• Opt-out of data sharing for non-essential purposes.
9. Security Measures
We employ robust security protocols, including:
• Data encryption during transmission.
• Secure servers with restricted access.
• Regular audits and staff training.
10. Children’s Privacy
We do not knowingly collect data from children under 13 without parental consent. Parents may request access, correction, or deletion of their child’s data by contacting us.
11. Updates to This Privacy Policy
We may revise this Privacy Policy as necessary. Updates will be reflected on this page with the revised date.
12. Contact Information
If you have any questions or concerns, please contact us:
• Email: admissions@eastwood.global
• Mailing Address:
Eastwood Global Online SA
La Pièce 1
CH-1180 Rolle
Switzerland
• Phone: +41 21 805 05 91